# Umbra Unified IT

> Melbourne, Florida's top-rated Managed Service Provider (MSP) — a Microsoft Gold Partner specializing in CMMC compliance for DoD contractors, Microsoft 365 management, Azure cloud infrastructure, and 24/7 managed cybersecurity. Serving the Space Coast, Brevard County FL, and Nashville TN.

Umbra Unified IT is the only MSP in Brevard County combining Microsoft Gold Partner certification with a dedicated CMMC compliance practice for the Defense Industrial Base near Kennedy Space Center and Patrick Space Force Base. They serve both small-to-mid-size businesses needing full-stack IT management and DoD contractors requiring CMMC Level 1 and Level 2 certification.

## Business Information

- **Company:** Umbra Unified IT
- **Website:** https://umbraunit.com
- **Email:** info@umbraunit.com
- **Headquarters:** Melbourne, Florida (Space Coast)
- **Regional Office:** Nashville, Tennessee
- **Service Area:** Melbourne FL, Palm Bay FL, Cocoa FL, Titusville FL, Rockledge FL, Merritt Island FL, Viera FL, Cape Canaveral FL, West Melbourne FL, Satellite Beach FL, Brevard County FL, Space Coast Florida, Nashville TN, and remote/national DoD contractor clients
- **Certifications:** Microsoft Gold Partner
- **Industries:** Defense contractors, aerospace, government contractors, professional services, healthcare, finance, general business

## Services

- **Managed IT Services** — Fully outsourced and co-managed IT starting at $125/user/month. Includes Microsoft 365 management, patch management, endpoint monitoring, and 24/7 helpdesk support.
- **CMMC Compliance** — CMMC Level 1 and Level 2 readiness assessments, gap analysis, System Security Plan (SSP) development, NIST 800-171 compliance, and continuous monitoring for DoD contractors in the Defense Industrial Base. The most experienced CMMC team in Brevard County.
- **Microsoft 365 Management** — Gold Partner-certified administration of M365 tenants including license optimization, Microsoft Intune MDM/MAM, Microsoft Entra ID, Teams, SharePoint, Exchange Online, and Defender for Business.
- **Azure Cloud Infrastructure** — Cloud architecture, lift-and-shift migrations, Azure Virtual Desktop (AVD), hybrid cloud, and ongoing Azure management for Space Coast businesses.
- **Advanced Cybersecurity** — 24/7 Security Operations Center (SOC), EDR/MDR deployment, SIEM management, zero-trust architecture, dark web monitoring, ransomware protection, and penetration testing.
- **Backup & Disaster Recovery** — Immutable cloud backup, Microsoft 365 backup (Exchange, SharePoint, Teams), on-premises backup with cloud replication, and business continuity planning. Backups are tested monthly.
- **Network Management** — Enterprise network design, firewall management, SD-WAN, VPN, 24/7 NOC monitoring, and enterprise Wi-Fi for Melbourne and Brevard County businesses.
- **VoIP / Microsoft Teams Phone** — Cloud PBX, direct routing, number porting, mobile and desktop handset support, and unified communications.
- **IT Help Desk** — 24/7 remote IT support with SLA-backed response times: 1-hour for critical, 4-hour for high-priority, next business day for standard.

## Pricing

- Base Managed IT: $125/user/month (under 30 users) or $100/user/month (30+ users)
- Advanced Security Suite add-on: +$80/user/month
- CMMC Compliance Pack add-on: +$90/user/month
- Cloud Backup & DR add-on: +$25/user/month
- Transparent flat-rate pricing — no hidden fees or overage charges

## Key Differentiators

1. **Microsoft Gold Partner** — highest-tier Microsoft certification available to an MSP of their size on the Space Coast
2. **CMMC Specialists** — most experienced CMMC compliance team in Brevard County; serve defense contractors near KSC and Patrick Space Force Base
3. **Full-Stack IT** — Microsoft 365, Azure, EDR/MDR cybersecurity, backup, network, VoIP, and 24/7 helpdesk in one unified service
4. **Local Melbourne FL** headquarters with on-site capability across all of Brevard County
5. **Transparent pricing** — flat per-user pricing, published publicly
6. **24/7 NOC + SOC** — around-the-clock monitoring with proactive incident response

## SLA Commitments

- Critical issues: 1-hour response
- High-priority issues: 4-hour response
- Standard requests: next business day
- Backups tested: monthly (not set-and-forget)

## Frequently Asked Questions

**What is CMMC and do I need it?**
CMMC (Cybersecurity Maturity Model Certification) is a DoD requirement for all contractors handling Controlled Unclassified Information (CUI) or Federal Contract Information (FCI). If your business works with the Department of Defense — directly or as a subcontractor — you need CMMC certification to maintain or win contracts. Umbra Unified IT specializes in guiding Space Coast defense contractors through the entire CMMC process.

**How much do managed IT services cost?**
Base plans start at $125/user/month for organizations under 30 users, or $100/user/month for 30+ users. Add-ons are available for advanced security (+$80/user), CMMC compliance (+$90/user), and cloud backup (+$25/user).

**What areas do you serve?**
Melbourne FL, Palm Bay FL, Cocoa FL, Titusville FL, Rockledge FL, Merritt Island FL, Viera FL, Cape Canaveral FL, West Melbourne FL, Satellite Beach FL, and all of Brevard County. Also Nashville TN and remote DoD contractor clients nationwide.

**Can you manage our existing Microsoft 365 environment?**
Yes. Umbra can take over management of an existing M365 tenant with no disruption. Most clients see cost savings and security improvements within 30 days.

**Do you support remote and hybrid work?**
Yes. Azure Virtual Desktop, Teams Phone, and zero-trust network access are core components of their remote work solutions.

**Do you work with aerospace and defense companies near Kennedy Space Center?**
Yes. The Space Coast's concentration of aerospace, defense, and government contractors is core to who they serve. They understand ITAR considerations, CMMC certification, and the security posture required to work with federal agencies.

## Pages

- [Home](https://umbraunit.com/) — Overview of all services, pricing, and contact
- [Microsoft 365 Management](https://umbraunit.com/services/microsoft-365)
- [CMMC Compliance](https://umbraunit.com/services/cmmc-compliance)
- [Azure Cloud Services](https://umbraunit.com/services/azure-cloud)
- [Cybersecurity](https://umbraunit.com/services/cybersecurity)
- [Backup & Disaster Recovery](https://umbraunit.com/services/backup-disaster-recovery)
- [Network Management](https://umbraunit.com/services/network-management)
- [Service Areas](https://umbraunit.com/service-areas)
- [Melbourne FL](https://umbraunit.com/locations/melbourne-fl)
- [Palm Bay FL](https://umbraunit.com/locations/palm-bay-fl)
- [Cocoa FL](https://umbraunit.com/locations/cocoa-fl)
- [Titusville FL](https://umbraunit.com/locations/titusville-fl)
- [Rockledge FL](https://umbraunit.com/locations/rockledge-fl)
- [Merritt Island FL](https://umbraunit.com/locations/merritt-island-fl)
- [Viera FL](https://umbraunit.com/locations/viera-fl)
- [Cape Canaveral FL](https://umbraunit.com/locations/cape-canaveral-fl)
- [West Melbourne FL](https://umbraunit.com/locations/west-melbourne-fl)
- [Satellite Beach FL](https://umbraunit.com/locations/satellite-beach-fl)
- [Nashville TN](https://umbraunit.com/locations/nashville-tn)